Our Latest Posts

How Can Your Community Benefit from Knowledge Base?

Have you heard the term Knowledge Base but aren’t exactly sure what it is? Simply stated, Knowledge Base is a way to develop content, manage how its delivered, and easily distribute it to your customers, partners, or employees. If you are looking for a way to provide easy access to information, lower your service costs,READ MORE →

Salesforce Releases—Just Like Birthdays?

Salesforce seasonal releases seem to be coming faster and faster every year, just like birthdays. Of course, they aren’t–but it’s almost Q2 of 2018 and though the Winter ’18 release notes have been available for months, many are still trying to figure out the impact to their organizations and when the right time to migrateREAD MORE →

Salesforce Community Cloud Can Help Take You to The Next Level

Salesforce Community Cloud, also known as Communities, is often described as an “On Line Social Platform” and “Real-Time Collaboration.” While these buzzwords catch your attention, they don’t give much insight into how Community Cloud actually works or how it can help your business.  When used to its full potential, Community Cloud can save your companyREAD MORE →

How to Choose a Marketing Automation Platform

You’ve got a database full of untouched leads and a library full of carefully edited email templates. Your marketing machine is ready! Now you just need to choose the right Marketing Automation Platform–but how? You should begin by deciding what is most important to your company and selecting expectations you have from this new solution.READ MORE →

Large Volumes of Data and Salesforce … What Are Your Options?

For a Salesforce Admin, it often feels like data is the bane of our existence! Whether you are importing a new list, updating existing data, or deleting records, data management is an essential part of Salesforce administration and it is often the most troublesome and monotonous task as well. While there are different options forREAD MORE →

Something for Everyone in Salesforce’s Summer ’17 Release

It’s that time again…the team at Salesforce is introducing another batch of upgrades as they continue to evolve the user experience and functionality of their product. This release focuses mainly on Lightning Experience and includes some new offerings. We’ve highlighted some of the big changes broken down into the user group they will affect theREAD MORE →

Converting JavaScript Button for Lightning Experience – Part 1

Are you looking to implement Lightning Experience in your Salesforce org? Do you have a lot of custom JavaScript buttons in your org? Are your JavaScript buttons holding you back from turning on Lightning Experience for your users? We hope you enjoy Part 1 of this useful guide, below. Those curious to learn more can downloadREAD MORE →

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