Modern organizations need more than tickets and tasks – they need unified, intelligent workflows that drive real efficiency. Whether you’re just getting started with ServiceNow or scaling it across business units, Bayforce delivers the expert consultants and architects to move your initiative forward.

We support the full ServiceNow lifecycle – from initial implementation to ongoing enhancements, platform integrations, and enterprise expansion. Our consultants are experienced across ITSM, HRSD, CSM, and custom application development, helping you unlock the full potential of the platform.

HOW WE HELP

IT SERVICE MANAGEMENT (ITSM)

Automate and streamline incident, problem, change, and request management. We provide process-aligned consultants who help you modernize legacy IT operations and reduce resolution time.

HUMAN RESOURCES SERVICE DELIVERY (HRSD)

Digitize employee experiences through self-service portals, case management, lifecycle events, and virtual agents—ensuring HR delivers value, not just answers.

CUSTOMER SERVICE MANAGEMENT (CSM)

Elevate customer and partner support by routing issues to the right teams, integrating knowledge bases, and tracking case resolution across departments.

PLATFORM EXPANSION & APP DEVELOPMENT

Leverage ServiceNow’s low-code tools to build custom apps and automate workflows across finance, legal, facilities, and more.

SERVICENOW INTEGRATION & OPTIMIZATION

Elevate customer and partner support by routing issues to the right teams, integrating knowledge bases, and tracking case resolution across departments.

WHY BAYFORCE?

  • Platform-Specific Experts – From ServiceNow developers to functional architects and process owners
  • Fast Ramp-Up – Rapid onboarding of skilled consultants to meet project needs

  • Enterprise Alignment – We understand the full IT and business landscape – including ERP, CRM, and HRIS platforms

  • Flexible Models – Staff augmentation, project teams, or contract-to-hire – we adapt to your delivery approach

  • Long-Term Value – Many of our consultants convert to full-time employees, supporting continuity and cost efficiency

Looking to Scale ServiceNow Across Your Organization? We Can Help.