ABOUT THE CLIENT

A leading North American manufacturing organization undertook a multi-year SAP S/4HANA transformation, replacing a highly customized legacy platform and standardizing operations across approximately 30 locations.

With no industry-specific template available, the organization built a global SAP model from the ground up — requiring deep functional expertise, strong cross-module integration, and a consistent delivery approach across deployments.

CLIENT CHALLENGE

  1. Complex organizational structure with multiple business units and legacy processes
  2. Need to standardize financial, sales, and operational workflows across all sites
  3. Requirement for real-time visibility into margin, inventory, and performance
  4. Balancing ongoing innovation with a multi-year rollout

THE RESULT

  1. Transition from month-end reporting to next-day visibility for sales and margin performance
  2. Standardized KPIs and processes across all locations
  3. Accelerated deployment cycles with reduced hypercare timelines
  4. Improved integration across financial, operational, and sales functions
  5. Established a scalable SAP foundation to support ongoing innovation

OUR APPROACH

We supported the client by embedding specialized SAP functional expertise within their core program team, including:

  1. SAP FICO leadership to design and implement scalable financial processes, enabling faster close cycles and improved reporting accuracy
  2. SAP SD/GTM expertise to support order-to-cash, trading, and sales operations, while ensuring alignment with upstream and downstream systems
  3. Cross-functional integration support across SD, FICO, MM, PP, and TM to maintain data consistency and process continuity

Our consultants worked as part of a stable, long-term delivery team, helping establish repeatable deployment patterns and ensuring each rollout benefited from prior learnings.

KEY TAKEAWAY

Successful large-scale SAP transformations aren’t just about technology—they require the right functional expertise embedded at the right time. By providing consistent, high-impact SAP talent across critical workstreams, we helped enable a transformation that delivered both operational efficiency and long-term business agility.