Category Archives: Uncategorized

Lighting Experience is Coming – How to Optimize Lightning Experience Transition Assistant for a Successful Move

In the recently published Salesforce Summer ’19 release notes, Salesforce reminds all users that in Winter ’20, they will automatically launch the full version of Lighting Experience for all users.  It is important that organizations take the time now to prepare their institutions and users. You may be asking yourself, why is this switch happening?READ MORE →

Solution Manager 7.2 Upgrade Enables Focused Insights

The deadline to transition to Solution Manger 7.2 is quickly approaching. This required upgrade must be completed in 2019 to ensure continuous connectivity to SAP’s Support. The great news is the upgrade provides significant improvements throughout the entire life cycle of SAP solutions. One of these improvements will be the availability of Focused Insights forREAD MORE →

Salesforce ’19 Summer Release: The Year of Lightning

Summer is officially here and that means the Salesforce Summer ’19 release is upon us.  Salesforce continues to push out improvements and new features to deliver a personalized customer journey. Check out some of the highlights: — Salesforce reinforces that 2020 will be the Year of Lightning. Starting in Winter ’20, Salesforce will turn onREAD MORE →

Salesforce Data Management Best Practices – Part II

In Part I of this series, we tackled avoiding duplicates, data validation, scoring models, Salesforce Connect and more.  How do we make our data work for us if we have a system full of old leads, inaccurate contact information and defunct company accounts marked as active? In part II, we dive further into data managementREAD MORE →

Salesforce Data Management Best Practices – Part I

Data Management is essential for the most basic to the most complex CRM implementations. The most carefully designed business processes and analytic reports are useless without quality data behind them. In this initial, two part series, we’ve identified several of the most important facets and provided some practical detailed tips in Part II.  We hopeREAD MORE →

Top 7 Improvements SAP Solution Manager 7.2 Provides Organizations

SAP is requiring all customers to upgrade to Solution Manager 7.2. In addition to not losing key functionalities in your SAP support if you fail to upgrade, Solution Manager 7.2 also provides significant improvements throughout the entire life cycle of SAP solutions.  With this upgraded, highly integrated solution, organizations can implement, maintain, run, and adopt all enterprise solutions –READ MORE →

How to Choose a Marketing Automation Platform

You’ve got a database full of untouched leads and a library full of carefully edited email templates. Your marketing machine is ready! Now you just need to choose the right Marketing Automation Platform–but how? You should begin by deciding what is most important to your company and selecting expectations you have from this new solution.READ MORE →

The NHL runs on SAP.

NHL Adds New Dimension to the Stanley Cup Playoffs Bracket Challenge with SAP Lumira

The NHL Stanley Cup Playoffs begin once again on Wednesday, April 15. With it brings enthusiastic debate that only the most passionate fans in sports can muster. From penalty kill percentage to road records, every fan relies on team statistics to prove why their team most deserves Lord Stanley’s Cup. And now the NHL has made those statsREAD MORE →

For CFOs and marketing departments: BusinessObjects EPM 10 solutions (image: Fotolia)

SAP BI Analysis on iPad

Version 10 of the SAP BusinessObjects enterprise performance management solutions now supports finger gestures on iPad and SAP HANA functionality. We took a closer look at these new releases at SAPPHIRE NOW to bring you this report. The SAP BusinessObjects enterprise performance management (EPM) solutionsare another business intelligence offering designed to aid managers in making decisionsREAD MORE →

Lufthansa SAP NetWeaver

Integrating third-party software into SAP

The SAP NetWeaver technology platform integrates third-party software into SAP systems, enabling users to program new applications. Here, we show you a number of ways you can benefit from using it. In 2009, around 76 million passengers flew with Lufthansa. The company is more than just Europe’s largest airline, however: Lufthansa AG is a globalREAD MORE →